Delivery Information

Delivery Prices

Up To 2 Kilo £5.00

Up To 5 Kilo £7.50

Up To 8 Kilo £10.00

Up To 10 Kilo £20.00

These weights are shown on your Shopping cart page

On Receipt of your Order

Upon receipt of your new merchandise, please inspect it carefully as to contents and condition. All claims for damaged or missing items MUST be reported to us. In the event your package arrives damaged, it is the responsibility of  the customer to inspect the goods whilst the driver is present and make him aware of the damage. All damaged parts have to be signed for damaged. All packaging MUST be retained until the problem has been resolved.imexdesigns will not be held responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. Our sole responsibility will only be the monetary value of the merchandise.

Responsibility Of Purchase

All items sold by Imexdesigns are brand new, direct from the manufacturers. We do not sell any second hand parts or used parts. We will not take responsibility for any change of mind on arrival of the goods.

Returns and Guarantee

There will be a 30% restocking fee for returns and there will be a £10.00 handling fee for exchanges. Shipping and handling fees are not refundable. Please ship the items back to us prepaid and with the proper packaging, for your protection make sure to insure the package. We cannot be held responsible for lost or damaged packages. Please note, any orders that are cancelled for 'change of mind' purpose, or if the customer wants to return due to the item not being identical to our on-line images, the order has to be returned back to us in its original condition and the customer is responsible for any delivery return costs.

PLEASE NOTE * In cases of certain special orders, we cannot accept these parts back for return. All special orders are undertaken at the customers discretion and cannot be accepted back for any reason, other than faults. All our body styling parts are special order only and fall under these terms.

Statutory Rights

All contracts herein and with effect of the company do not at any time affect your statutory consumer rights.

Disclaimer

Though we have made every effort to ensure the information provided on this website is accurate, we cannot guarantee its accuracy. This site is designed to assist you in making your purchasing decisions, and is not intended to be the definitive source of accurate information. You are solely responsible for verifying the information on this site before you make your purchases. We will not be held responsible for inaccurate information, part numbers, specifications or model applications. Also please note that the actual colour of some items may differ slightly from the representations displayed on the web site. We are not obligated to sell at listed prices if there is an error. Thanks for your understanding.

Complaints

If you have any complaints about our service or any products that you have purchased from us, please feel free to contact us at sales@imexdesigns.co.uk. We will endeavour to respond to your complaint within the working day. Complaints are normally resolved within 3 working days. You will be kept up to date on progress of the complaint via email or phone.